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  • Delivery Destinations

    Prices are for One Package, Please contact the Office on 01902 324734 or email sales@thecaseshop.co.uk for further discounts if ordering more than 1 case.

    Country Approx Delivery Cost Delivery Time
    UNITED KINGDOM MAINLAND UNITED KINGDOM MAINLAND
    £0.00
    AUSTRIA AUSTRIA
    £17.00 2-3 Days
    BELGIUM BELGIUM
    £15.00 2-3 Days
    BULGARIA BULGARIA
    £38.00 3-6 Days
    CROATIA CROATIA
    £38.00 3-6 Days
    CYPRUS CYPRUS
    £150.00 3-6 Days
    CZECH REPUBLIC CZECH REPUBLIC
    £19.00 3-6 Days
    DENMARK DENMARK
    £15.00 2-3 Days
    ESTONIA ESTONIA
    £24.00 3-6 Days
    FINLAND FINLAND
    £26.00 3-6 Days
    FRANCE FRANCE
    £15.00 2-3 Days
    GERMANY GERMANY
    £15.00 2-3 Days
    GIBRALTAR GIBRALTAR
    £46.00 3-6 Days
    GREECE MAINLAND GREECE MAINLAND
    £38.00 4-6 Days
    GUERNSEY GUERNSEY
    £10.00 2 Days
    HUNGARY HUNGARY
    £23.00 3-6 Days
    IRELAND IRELAND
    £15.00 2 Days
    ISLE OF MAN ISLE OF MAN
    £10.00 2 Days
    ISLES OF SCILLY ISLES OF SCILLY
    £10.00 2 Days
    ITALY MAINLAND ITALY MAINLAND
    £19.00 4-6 Days
    JERSEY JERSEY
    £10.00 2 Days
    LATVIA LATVIA
    £38.00 3-6 Days
    LITHUANIA LITHUANIA
    £38.00 3-6 Days
    MALTA MALTA
    £75.00 3-6 Days
    NETHERLANDS NETHERLANDS
    £15.00 2 Days
    NORTHERN IRELAND NORTHERN IRELAND
    £10.00 2 Days
    NORWAY NORWAY
    £37.00 3-6 Days
    POLAND POLAND
    £23.00 3-6 Days
    PORTUGAL PORTUGAL
    £30.00 4-6 Days
    ROMANIA ROMANIA
    £38.00 3-6 Days
    SLOVAKIA SLOVAKIA
    £23.00 3-6 Days
    SLOVENIA SLOVENIA
    £23.00 3-6 Days
    SPAIN SPAIN
    £19.00 4-6 Days
    SWEDEN SWEDEN
    £23.00 3-6 Days
    SWITZERLAND SWITZERLAND
    £20.00 3-6 Days
    TURKEY TURKEY
    £75.00 3-6 Days
  • UK Shipping

    If your ordered items are in stock at one of our UK warehouses, provided the order is placed before before 2pm Monday-Thursday, next working day delivery is included. If the item is not in stock, one of our customer service advisors will contact you. If the item is required for next day delivery, please call us on 01902 324734 or chat online to check stock is available for your requirements.

    Deliveries to the Scottish Highlands, Isle of Man, Isles of Scilly, Northern Ireland and Republic of Ireland may take longer than 1 working day and do have an extra delivery charge which is applied during the online order process.

    Whilst every reasonable effort shall be made to have your order delivered on your chosen day, this is not a guarantee. Some instances where third parties are used, it may not be possible and this is unfortunately out of our control. We shall not be liable for any losses, damages or expenses incurred by the buyer, courier or company if any failure to meet any estimated delivery date occurs.

  • OVERSEAS SHIPPING

    All European Delivery's will be shipped Delivered with duty and relevant country taxes Unpaid .
    You would be Liable for any Duties,Taxes and Customs Clearance fees on receipt/collection of the item that has to be paid upon entry into your country

    Wherever you’re located you can rely on us to provide rapid delivery through our carefully selected global network of carriers.

    Our logistics department work closely with our sales support team in order to determine the most effective carriage method available that can transport your delivery.

    The delivery time to you depends upon your whereabouts and normally takes between 1 and 6 working days until the package arrives.

    Due to the fact we sell more than one manufacturer and Shipping Costs can vary due to size and weight, if we are unable to ship on the cost we have estimated then you will be contacted with a new shipping cost

    Standard Courier size would be Maximal Girth 300 cm (height + width) *2) + length
    Examples here are over courier size and would have to be shipped on a Pallet:
    Peli 1690,1730,1740,1770,1780,0370,0500,0550
    However, we can ship on Pallet services if required

    Please call us on +44 (0) 1902 324734 or email sales@thecasehop.co.uk to check shipping cost and delivery options available

  • Returns Policy

    Tim Jones Ltd aims to always provide high quality Goods that are fault free and undamaged.

    On occasion however, goods may need to be returned.

    Returns are governed by these Terms and Conditions.

    1.If the Purchaser receives Goods which do not match those ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, the Purchaser should contact us within 10 working days to arrange collection and return. Tim Jones ltd is responsible for paying shipment costs. The Purchaser will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used when the Goods were purchased. Refunds and replacements will be issued upon our receipt of the returned Goods.

    2.If any Goods purchased have faults when they are delivered, the Purchaser should contact Tim Jones Ltd within 28 working days to arrange collection and return. Tim Jones Ltd is responsible for paying shipment costs. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Goods, the price of the Goods, as paid, will be refunded through the payment method used when the Goods were purchased.

    1. If any Goods develop faults within their warranty period, the Purchaser is entitled to a repair or replacement under the terms of that warranty.
    2. If Goods are damaged in transit and the damage is apparent on delivery, the Purchaser should sign the delivery note to the effect that the goods have been damaged. In any event, such damage should be reported to Tim Jones Ltd within 10 working days and arrange collection and return. Tim Jones Ltd is responsible for paying shipment costs. Upon receipt of the returned Goods, the price of the Goods, as paid, will be refunded through the payment method used when the Goods were purchased.
    3. If the Goods have been dispatched or have reached you, but the Purchaser decides that they are no longer required, the Goods can be returned to Tim Jones Ltd within 14 days of receipt. Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of Tim Jones Ltd. The Purchaser is responsible for paying shipment costs if Goods are returned for this reason and will not be refunded the original shipping cost, A re stocking fee may also be charged this varies with each supllier.
    4. If the Purchaser wishes to return Goods to Tim Jones Ltd for any of the above reasons, please contact us using the details on sales@thecasehop.co.uk to make the appropriate arrangements , 

    7 Tim Jones Ltd reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:

    7.1 Any use or enjoyment that you may have already had out of the Goods;

    7.2 Any characteristics of the Goods which may cause them to deteriorate or expire rapidly;

    7.3 The fact that the Goods consist of audio or video recordings or computer software and that the packaging has been opened;

    7.4 Any discounts that may have formed part of the purchase price of the Goods to reflect any lack of quality made known to the Customer at the time of purchase. 

    Such discretion to be exercised only within the confines of the law.