We offer a range of injection-moulded waterproof cases from leading manufacturers. A common question from our customers is how warranties compare between brands. We only stock premium brands, so while all manufacturers below provide solid warranty coverage, differences exist in terms of duration and what is covered. This article outlines those differences.

Quick Summary

Here are the basic lengths of each warranty:

We encourage customers to familiarise themselves with specific limitations of the warranties outlined below and on the manufacturer's websites.

If Your Case Has Failed

If you need to claim under the manufacturer's warranty the best way to proceed depends on who you purchased from. See the instructions below...

For Customers Who Purchased from Us

If you bought your case from us, please contact us first (email: sales@thecaseshop.co.uk). We will liaise with the manufacturer on your behalf to ensure the best possible resolution.

While your warranty is with the manufacturer, and limited by their terms and procedures, we are sometimes able to achieve an improved result for our customers.

For example, with the manufacturer’s authorisation we are sometimes able to replace your case from stock in our UK warehouse, rather than you having to wait for a replacement from the manufacturer abroad. The manufacturer then replaces our stock with their next delivery to us.

We can also sometimes offer you the option to send the faulty item to us at our UK warehouse, rather than to the manufacturer abroad.

To assist with your claim, please provide:

• Photos of the entire case.
• Close-up images of any damaged areas.
• Receipt from the original order you placed with us.

What we can do will depend on the manufacturer’s policies and decisions and will be assessed on a case-by-case basis. (No pun intended!).

For Customers Who Purchased Elsewhere

If you bought your case from another retailer, please contact them directly, or reach out to the manufacturer.

Things to Consider

When thinking about the warranties there is more to consider than the length. Here is a summary of the most important factors to consider...

Common Warranty Exclusions

Many of the warranties have exclusions, which are listed in their warranty texts below. Briefly though, these are some of the common exclusions:

• Coverage is for the case only – The warranties do not cover contents stored inside, nor do they cover any consequential damages. Manufacturer liability is typically limited to the original purchase price in any event.
• Damage from misuse, neglect, or modifications – Any alterations or abuse of the product will likely void the warranty.
• Accessories have shorter warranties – Foam padding, dividers, and similar accessories generally have a much shorter warranty than the case itself.
• Manufacturer decides the resolution – The manufacturer may elect to repair, replace or refund the item, with the manufacturer having the final choice between those solutions, not the customer.
• Discontinued models – If the product is no longer in production, the manufacturer may elect to replace it with a similar one.
• Prompt reporting required – Most manufacturers require you to report any defects or failures as soon as possible, sometimes they have specific deadlines.
• Normal wear and tear is excluded – General wear over time is not covered. Although, in reality, manufacturers do sometimes choose to supply replacements or spare parts in this situation as a goodwill gesture.

Other Important Considerations

• Proof of purchase – You will likely need to provide a receipt to make a warranty claim, as most warranties apply only to the original purchaser.
• Non-transferable warranties – Warranties typically do not extend to second-hand owners or those who acquire the case through means other than purchase (e.g., inheritance, theft, salvage from the sea!).
• Air Travel Damage – From experience, in the case of damage during air travel you will be expected to claim from the airline instead of the manufacturer. Having said this though, these cases do stand up to air travel MUCH better than typical hard suitcases, so damage is rare.
• Cosmetic damage is not covered – Scratches and minor aesthetic issues are not included in warranty coverage.
• Shipping costs may apply – Some manufacturers require customers to cover return shipping costs for warranty claims.
• Replaceable parts – If an easily replaceable part (e.g., a handle) fails, the manufacturer may send you the part instead of replacing the whole case. They generally will not fit the part themselves.
• Out-of-warranty part replacement – Even if a broken part is not covered, manufacturers usually sell spare parts separately.
• The benefit of good photography – The manufacturers will sometimes want to see the case before agreeing to a warranty claim. Sending good, well-lit, in-focus photography of the whole case, and close-ups of any problem areas can significantly speed up a claim – and sometimes result in it being solved on terms more agreeable to you. For example, the manufacturer may send spare parts without you having to send the case to them for in-person inspection or may allow you to send a broken case to us (if you are our customer) for replacement rather than the manufacturer’s offices in USA/Canada/Italy/Germany etc.

 

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Each Manufacturer’s Policies

Here is each manufacturer’s basic warranty terms, along with links to their warranty pages...

 

 

Peli Injection Moulded Cases (Classic/Protector/Air/Storm)

Warranty text as of 7^th February 2025: 

PELI LIMITED LIFETIME* GUARANTEE

INJECTION MOULDED CASES LIMITED LIFETIME* GUARANTEE Peli Products, S.L.U. (“Peli”) guarantees its injection moulded products for a lifetime* against breakage or defects in workmanship. Peli™ injection moulded cases are guaranteed to be watertight to a depth of 3.3 feet (1 meter) for 30 minutes if properly closed with undamaged o-ring in place unless otherwise stated. To the extent permitted by law, Peli’s liability is limited to the case and not its contents or foam and in no event shall Peli’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.

TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELI BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE .

Peli will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Peli reserves the right to replace a broken or defective product with a standard Peli product of comparable size and quality if no comparable limited edition product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER.

To make a claim under this guarantee, the purchaser must contact a Peli Authorized Distributor. Any claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number prior to returning any product. If Peli determines that any returned product is defective within the terms of this guarantee, the Authorized Distributor will inform the customer whether the product will be repaired or replaced, at its sole option. All claims under this guarantee, of any nature, are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.

For complete warranty detail check out Peli’s site here.

 

Vault by Peli

We don’t sell Vault cases on our own website, in Europe they are only available from the Peli.com website. However, customers often ask about the warranty differences. So we include the text below to assist.

Warranty text as of 7^th February 2025:

3 YEAR LIMITED WARRANTY (Where applicable by law)

Peli Products, S.L.U. (“Peli”) guarantees its Vault by Peli cases will be free of defects in materials and workmanship for three years from the date of invoice. This warranty applies only to the original purchaser and is not transferable. To the extent permitted by law, Peli’s liability under this warranty is limited to the case and not its contents or foam, and in no event shall Peli’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.

Peli will either repair or replace any broken or defective part or case, at our sole option. TO THE EXTENT PERMITTED BY LAW, THE REMEDIES HEREBY PROVIDED SHALL BE THE EXCLUSIVE AND SOLE REMEDY OF THE PURCHASER.

TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; AND (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HERBY DISCLAIMED AND EXCLUDED.

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PELI BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE. To the extent permitted by law, in no event shall Peli’s liability to the purchaser for damages hereunder exceed the purchase price of the case in respect of which damages are claimed.

To make a claim under this guarantee, the purchaser must fill out the online warranty claim form, which can be found here.

All warranty claims of any nature are barred if the case has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.

Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.

For complete warranty detail check out Peli’s site here.

 

Peli Roto Moulded* Cases

Warranty text as of 7^th February 2025:

 

ROTO MOULDED CASES 1 YEAR LIMITED GUARANTEE Peli Products, S.L.U. (“Peli”) guarantees its rotationally moulded products will be free of defects in materials and workmanship for one year from the date of invoice. This guarantee does not cover any associated hardware including closure hardware, handles, wheels, and fasteners, which Peli warrants against defects in materials and workmanship for 90 days from the invoice date. This guarantee applies only to the original purchaser and is not transferable. To the extent permitted by law, Peli’s liability is limited to the case and not its contents and in no event shall Peli’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.

TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL PELI BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.

With valid dated proof of purchase, Peli will either repair or replace any defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, Peli reserves the right to replace a broken or defective product with a standard Peli product of comparable size and quality if no comparable limited edition product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER. Any repaired or replacement product is covered only for the unexpired portion of the guarantee on the original product purchased.

To make a claim under this guarantee, the purchaser must contact a Peli Authorized Distributor. Any claims shall be made by the purchaser as soon as practicable and in no event more than one year from the date of invoice. The purchaser must provide valid dated proof of purchase and obtain a return authorization number prior to returning any product. If Peli determines that any returned product is defective within the terms of this guarantee, the Authorized Distributor will inform the customer whether the product will be repaired or replaced, at its sole option.

All claims under this guarantee, of any nature, are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.

For complete warranty detail check out Peli’s site here.

 

Nanuk Cases

Warranty text as of 7^th February 2025:

Lifetime Warranty

NANUK Gear Protection warrants that the NANUK case accompanying this document (the “Case”) will be free from defects in material and workmanship for the life of the Case, subject to the terms and conditions of this Limited Warranty and Disclaimer (the “Warranty”).

1. Returns

The customer must contact NANUK Gear Protection in the event he or she believes the Case is defective and covered by this Warranty in order to open a warranty claim. Call NANUK Gear Protection at 1-800-783-6883 between 9:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday to speak with a customer service representative. In some instances, it may be determined that parts can be easily installed by the customer and NANUK Gear Protection reserves the right to ship replacement parts directly to the customer for installation. Otherwise, the customer must pay for shipping the Case to NANUK Gear Protection at 1059 Boulevard des Entreprises Ouest, Terrebonne, QC J6Y 1V2, Canada for inspection. If the Case is defective, as determined solely by NANUK Gear Protection after an inspection, the shipping costs will be refunded if proof of shipping is provided. No refunds of shipping costs will be made if the Case is not defective.

2. Repairs

or Replacement NANUK Gear Protections obligation under this Warranty is limited, at its sole and exclusive option, to either the repair or replacement of the Case where a defect has been claimed and is determined by NANUK Gear Protection to be present. Upon inspection by NANUK Gear Protection, the Case or parts thereof that prove to be defective will be repaired or replaced at no charge, and the Case will be shipped back to the customer by NANUK Gear Protection.

3. Limitation

of Warranty The Warranty herein applies only to the original customer and is conditional upon the customer giving prompt notice to NANUK Gear Protection of any discovered defects. NANUK Gear Protection shall not be responsible for any other defects or damage, including, but not limited to, any defects or damage caused by or resulting from: (a) alterations to the Case by anyone other than NANUK Gear Protection; (b) accident; (c) damage due to an intentional or negligent act of a third party; (d) abuse or negligence; € wear and tear.; (f) mishandling; (g) failure to use the Case in a safe and reasonable manner, or (h) force majeure. If the Case, in the judgment of NANUK Gear Protection, shows evidence of having been altered, modified or repaired without the authorization of NANUK Gear Protection, the Warranty herein shall not apply. THE WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED.  NANUK GEAR PROTECTION SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

4. Liability

NANUK Gear Protection’s cumulative liability for damages of any kind whatsoever arising out of the use or possession of the Case, regardless of the form of action, whether in contract or tort, including negligence or strict liability, shall be limited to the purchase price of the Case. IN NO EVENT SHALL  NANUK GEAR PROTECTION BE LIABLE TO THE CUSTOMER OR ANY OTHER PARTY FOR EXEMPLARY, INDIRECT, SPECIAL, INCIDENTAL, CONTINGENT OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR POSSESSION OF THE CASE, INCLUDING THE VALUE OF THE CONTENTS OF THE CASE, WHETHER OR NOT PLASTICASE HAS RECEIVED NOTICE OF THE POSSIBILITY OR CERTAINTY OR SUCH DAMAGES OR LOSSES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

The lifetime warranty applies on the case and his components only. The accessories and the foam are covered by a one year warranty.

Find the full warranty text and claim form on the Nanuk site here.

 

SKB

Warranty text as of 7th February 2025:

Lifetime Warranty

SKB-branded hardshell cases are fully warranted against defects in materials and craftsmanship for the life of the case to the original owner. That means if your case breaks, SKB will supply replacement parts, repair the case, or replace your case for as long as you own it (Please note: in some instances, certain components are no longer available for discontinued/redesigned models). Proof of Purchase is required for all warranty claims. SKB is not responsible for the shipping cost of the case to our facility; however, SKB will cover all of the costs of repairs and/or replacements, as well as the return shipping. To request a return authorization for a warranty claim or field replaceable parts, please contact our customer service department through our online Support Request form.

SKB-branded hardshell cases are warranted for life to the original owner only. Cases that have been modified, previously owned, or used for rental purposes by institutions or schools are not covered by this warranty.

Electronic components in SKB brand hardshell pedalboard systems are warranted for five years from date of purchase. Soft cases and gig bags are warranted for one year from date of purchase. Foam is not covered by SKB’s warranty.

Full warranty text, along with their other warranties, which have different lengths, can be found on SKB’s site here.

Please note the warranty on ‘SKB Freedom’ cases is 5 years. Some other types of SKB cases also have different warranty lengths or conditions.

 

HPRC

Warranty text as of 7th February 2025:

CONFORMITY DEFECTS AND WARRANTIES.

18.1 The guarantee of all HPRC products is applicable to products purchased from a store or on-line, and is international and valid for 2 years from the date of purchase. Should you discover a defect, please write to: info@hprc.it. The warranty does not cover defects caused by normal wear and tear of the products, or those caused during transport, improper use or maintenance of the products.

18.2 The Seller shall be liable for any defects of conformity that occur within two years from delivery of the goods. The Buyer shall loses its rights if it fails to report the defect of conformity to the Seller within two months from the date on which the defect is discovered. In any case, such rights are statue-barred within twenty-six months from delivery of the product, provided the defects have not been intentionally hidden by the Seller. If the Buyer is a Professional, the same will lose the rights set forth by the warranty, if it does not report the defects within 8 (eight) days from discovery. The relevant proceeding is statute-barred within one year from delivery. In either case, the claim need not be filed if the Seller has recognised the defect or has concealed the same.

18.3 For purposes of this contract, supplies of consumer goods are presumed to comply with the contract if they have the characteristics set forth by art. 129 of Legislative Decree 206/2005.
No defect of compliance may be claimed if the Buyer is aware of the same when the contract was concluded, or could not have been unaware of the same according to ordinary diligence, or if the defect of conformity stems from instructions or materials supplied by the buyer.

18.4 In the event of a defect of conformity, the Buyer may alternatively request the repair or replacement of the product purchased, free of charge, (at the conditions set forth by paragraphs 3, 4, 5 and 6 of art. 130 of the Consumer Law), or, an appropriate discount on the purchase price, or termination of the contract, (in accordance with the terms of paragraphs 7, 8 and 9). If the Buyer is a Professional, the same may, at its discretion, request termination of the contract or a discount on the price, without prejudice to the right to damages.

18.5 The request should be sent by e-mail or mailed to the Seller, to the following addresses (via Divisione Tridentina no. 10, area code 36061, Bassano del Grappa (VI), info@hprc.it), who will advise whether it is prepared to accept the request, or the reasons for which it is unable to do so, within seven business days from receipt.

18.6 In the same notice, the Seller should indicate the proposed discount on the price or the method used to return or replace the defective product. In this case, the Buyer shall advise the method (see clause relevant to payment methods) to refund the sums paid to the Seller.

18.7 In the case of returns due to defects of conformity, please see return procedure set forth by clause 12., following the “official returns procedure”.

Remember you check out the full warranty terms on the HPRC website.

 

 

MAX Cases

Warranty text as of 7th February 2025:

Limited Lifetime Warranty*

Panaro srl guarantees the injection molded Max line of cases for life (with the exception of the Max Grip line) against breakage or manufacturing defects. Max cases are guaranteed watertight up to 1 meter deep for 30 minutes (IP67) if correctly closed with the 0 ring undamaged, unless otherwise indicated. To the extent permitted by law, Panaro’s liability is limited to the case and not to its contents or foam or persons caused by defective products.

Panaro srl will decide whether the warranty applies to defective products and will replace or repair any broken or defective part or case, at our sole discretion. To the extent permitted by law, the remedies set forth herein shall be the purchaser’s sole and exclusive remedy.

To the extent permitted by law: (a) this warranty is in lieu of all warranties, express or implied, including, without limitation, the implied warranties of merchantability and fitness for a particular purpose; and (b) all other implied warranties and all liabilities not based on contract are hereby disclaimed and excluded.

To the extent permitted by law, in no event will Panaro srl be liable for indirect, punitive, incidental or consequential damages, or for special damages, regardless of whether the claim for such damages is based on warranty, contract, negligence or otherwise. To the extent permitted by law, in no event will Panaro’s liability to the purchaser for damages referred to in this document exceed the purchase price of the case in relation to which damages are requested.

*Lifetime warranty does not apply where prohibited by law.

Remember you check out the full warranty terms on the MAX website.

 

 

B&W

Warranty text as of 7th February 2025:

TERMS OF WARRANTY

B&W International stands for sophisticated suitcases and bags of the highest quality, functionality and aesthetics. Our outdoor.cases have been developed for the toughest of uses and tested under extreme conditions in order to satisfy high standards. Ultimately you trust that your valuable equipment has watertight, dust-proof and shockproof protection. And because we believe in the long-lasting quality of our products we offer a 30 year warranty on all outdoor.cases.

B&W International GmbH offers a 30 year warranty on all of its products labelled “30 year warranty” (hereinafter “Warranty Products”) according to the following warranty conditions.

Please contact your warrantor in all warranty cases:

B&W International GmbH
Junkendiek 5
D- 49479 Ibbenbüren

TERMS OF WARRANTY

B&W International GmbH offers a guarantee of durability for the Warranty Products for a period of 30 years. Should material or manufacturing defects occur during this period B&W International GmbH, as warrantor, offer one of the following services of its choice under the warranty:

• free repair of the product or
• free exchange of the product for an item of the same value (or a follow-up model where the original product is no longer available).

The warranty promise applies exclusively to the functional state of the Warranty Product. Follow-up costs, including any consequential damage or assembly costs, are not part of the warranty and will not be reimbursed.

The warranty promise applies exclusively to the synthetic and metal parts of the product.

B&W International GmbH’s warranty applies within the area of the European Union. German law shall apply for all legal disputes in connection with this Agreement.

The warranty period is calculated from the date of the invoice/purchase receipt.

A warranty claim requires that B&W International GmbH are able to review the warranty case within the warranty period after having received the Warranty Product. The Warranty Product should be sent in with a copy of the invoice/purchase receipt and an as accurate as possible description of the defect. Without this information, it is not possible to perform an inspection or claim under the warranty.

Provided we are dealing with a justified warranty claim you will not be charged for postage during the warranty process. B&W International GmbH will reimburse any advance postage costs.

Warranty claims cannot be made for damages to the Warranty Product through:

• improper or incorrect use
• disregard of any safety precautions
• disregard of operating instructions
• Excessive use of violence (e.g. blow, impact, fall) which exceeds the test criteria according to the certified standards (DEF-STAN and ATA300); the test criteria can be found in the test reports published on our website: DEF_STAN & ATA-300.
• unauthorised repair attempts
• usual wear and tear

In particular, damage caused by falls and damage following on from that, e.g. failing impermeability due to a previous fall, are excluded from the warranty.

Attempts at repair or repairs carried out by a non-authorised workshop or by non-authorised personnel are also excluded from the warranty.

Note:
Your rights under current law, such as your rights against the vendor under the purchase agreement (e.g. legal liability for material defects) remain unaffected by this warranty. This warranty applies in addition to the applicable warranty and liability regulations and does not restrict the rights of consumers against vendors or other mandatory rights or inalienable rights according to the law on general terms and conditions of business. 

Therefore, should the purchased product be faulty you can, in line with the vendor’s legal liability for material defects, approach the vendor regardless of whether a warranty case applies or a claim is made under the warranty.

Remember you check out the full warranty terms on the MAX website.

 

 

Explorer Cases Warranty

Warranty text as of 7^th February 2025:

“We want you to count on Explorer Cases as the most reliable resource to carry your valuable equipment in the harshest environments.

That’s why you can count FOREVER* on our cases warranty against breakage of materials and defects on workmanship that could affect the integrity of what you carry inside.

After all, it is not by coincidence that all of our Explorer Cases have met the most rigorous military standard qualifications and are now so popular in extreme environments, no matter what human being, animal or fish you come across in your life journey.”

*Warranty valid only if the case has not been subject to abuse, misuse, negligence or accident. Explorer Cases responsibility is limited to the case and not its content.

Remember you check out the full warranty terms on the Explorer website.

 

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Summary

All the brands mentioned offer excellent warranties. However, as you will understand from reading the above they do vary in length and exclusions. If you need advice please feel free to contact us and the relevant manufacturers directly.

Remember that in terms of warranty, purchasing your case from The Case Shop often has big benefits. For example, with the manufacturer's permission, we are often able to replace faulty items from our UK based stock rather than you having to wait for a replacement to arrive from the manufacturer in the USA/Canada/Germany/Italy etc. This is a special strength for us as we carry a large range of cases in stock and can be more flexible in our procedures than the non-specialist retailers who are less likely to be able to act as an intermediary with the manufacturer.

You can purchase your new waterproof case in our shop here.

 

Please note:

• *Roto moulded cases are not injection moulded. Peli’s roto moulded cases are included here for completeness.
• This text is written as a rough guide to begin research on this topic only – not legal advice. Tim Jones Limited (trading as The Case Shop) cannot be held responsible for errors, omissions, inaccuracies or the performance of the various companies in satisfying their warranty and guarantee obligations.
• Please note manufacturer warranty terms may have changed since the writing of this article. Please double check manufacturer websites if you are basing your purchase decision on warranty terms to avoid disappointment.
• We have used the terms ‘warranty’ and ‘guarantee’ interchangeably without intending any difference in meaning. Again, this isn’t legal advice.
• This text is aimed mainly at readers in the United Kingdom, we have excluded text from warranties that relates to other countries. It mostly holds true for the those in other countries but there may be changes. Laws in other countries may grant extra rights, or exclude rights. In particular, lifetime warranties are not permitted in some jurisdictions.
• The warranties mentioned above often mention the o-ring, this is the rubber seal around the opening that prevents water ingress. Checking if this is undamaged is a great idea before exposing the case to water. If it is damaged it can almost always be replaced either under warranty or by purchasing the spare part to do this.